Returns & Exchanges

We take great pride in the brands and products we represent, and want you to be fully happy with every item you purchase from Swaggy Tails.

If, however, the product has reached you in a faulty, damaged or compromised state, we will be happy to accept a return with the following conditions met : 

To return a product, simply write us at


Due to the differences in the pricing for different sizes and to ensure items are in stock, Swaggy Tails does not offer product exchanges. Instead, please send your items back according to the above instructions if the returns have been accepted, and then place a brand new order for the product(s) you want as a replacement. Your new order will be sent out to you as soon as possible!